1. Introduction

RailWorks Inc. (PNR) (“Company”, “we”, “our”, or “us”) via our website powered by Odoo.

By registering for a training course and completing payment through our platform, you agree to these Terms.

2. Training Registration

• All training registrations are subject to availability.
• Participants must provide accurate and complete information at the time of booking.
• Confirmation of registration will be sent via email upon successful payment.

3. Fees and Payment

• All training fees are listed in CAD and are subject to applicable taxes.
• Full payment is required at the time of booking to secure your seat.
• Payments are processed securely through Stripe using major credit cards.

4. Payment Processing & Credit Card Information

• All credit card transactions are processed via Stripe, a third-party payment processor.
• PNR does not store or have access to your full credit card details.
• Stripe uses industry-standard encryption and security protocols to protect your information.
• By making a payment, you agree to Stripe’s terms and privacy practices.

5. Cancellation and Refund Policy

• Participant Cancellation:

  • Cancellations made 5 days before the training date may be eligible for a full or partial refund.
  • No refunds will be issued for cancellations made after this period or for no-shows.

• Company Cancellation:

  • PNR RailWorks reserves the right to cancel or reschedule training sessions due to low enrollment or unforeseen circumstances.

  • In such cases, participants will be offered:

    • A full refund, or
    • Transfer to an alternate session.
    • Any course cancellations resulting from inclement weather or emergency circumstances will be communicated by 7:30 AM on the morning of the event.

6. Transfers and Substitutions

• Participants may request to transfer their registration to another session or substitute another attendee by notifying us in advance.
• Approval of transfers is at the discretion of PNR.

7. Attendance and Conduct

• Participants arriving more than 30 minutes late will be prohibited from joining the training program, and they will be required to reschedule the training at their own expense.
• Participants are expected to attend sessions on time and behave professionally.
• PNR reserves the right to remove any participant whose behavior is disruptive or inappropriate, without refund.

8. Training Materials and Intellectual Property

• All training materials provided are the intellectual property of PNR or its licensors.
• Materials may not be copied, reproduced, or distributed without prior written consent.

9. Release of Liability and Indemnity Agreement

• As a condition of participation, all attendees must review and sign a “Release of Liability, Waiver of Claims, and Indemnity Agreement” prior to attending the training session.
• Failure to sign this agreement may result in denial of access to the training session without refund.
• This agreement is intended to acknowledge and assume any risks associated with participation in the training and to limit the liability of PNR to the fullest extent permitted by law.
• A link to access this form along with pertinent instructions, will be shared two days before the scheduled training session.

10. Privacy and Data Protection

• Personal information collected during registration is used solely for training administration and communication.
• Payment information is handled securely by Stripe.
• Please refer to our Privacy Policy for more details.

11. Changes to Terms

• PNR reserves the right to update these Terms at any time.
• Changes will be posted on the website and will apply to all future bookings.

12. Governing Law

• These Terms shall be governed by and interpreted in accordance with the laws of Ontario, Canada.

13. Contact Information

For any questions regarding these Terms or training registrations, please contact:

PNR RailWorks – Training Department

Email: trainings@railworks.com

Phone: +1 416-577-0622